Being one of the Maker’s Gallery & Bistro’s earliest trainees Kay demonstrated to new trainees how far they could go and how much they could achieve with determination, motivation and hard work.

"I began as a Front of House trainee in March 2013. On my first day, I was very nervous and a little scared after having been out of work for a while, and I had no self-esteem or confidence. After only a few months of training, I was told of a job opportunity as a catering assistant and that I should apply.

The Makers Gallery and Bistro has had a large impact on me and, in turn my, home life. The support and encouragement from other staff members throughout my placement and employment have made me feel more valued as a person. I feel confident taking on new challenges and feel proud with every new accomplishment I achieve. It was with this support
and encouragement, I felt brave enough to apply for college and hope to get the chance to work in a field that I support."

During her employment, Kay was promoted to Relief Front of House Supervisor. In addition to customer service, Kay trained and supported project trainees and went on to graduate with an HNC Social Services in 2018.